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OIG launches review of ORD meeting customer needs

February 08, 2019
EPA's Office of the Inspector General (OIG) is launching a self-initiated review into the agency's research plans, and whether they meet the needs of EPA program and regional offices, which are considered the research office's customers. OIG “plans to begin work to assess the Office of Research and Development’s (ORD’s) Strategic Measure 21, which says 'By September 30, 2022, increase the number of research products meeting customer needs,'” OIG Director Patrick Gilbride writes in a Feb. 7 memo to ORD's...

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